FAQ
- Troubleshoot your Internet Issues
- How do I set up Email on my device?
- Our Response to the COVID-19 Virus
- Free Public WiFi locations now available
- What is a firewall? Do I need one?
- What is malware, and how do I get rid of it?
- Why is it important to do my updates?
- Why should I use a surge protector or battery backup?
- Why should I use antivirus software?
- How many email addresses do I get with my high-speed Internet service?
- Can I connect more than one computer to the Internet?
- How can I keep my kids safe on the Internet?
- Why can I load some Web pages but not others?
- Why does my Wi-Fi work well at one end of my house, but not at the other?
- Why doesn't JBN Telephone actively filter email?
- I can connect to the internet, and browse, but I can't get my email!
- Why does my email keep asking me for my username and password?
- Which download speed is right for me?
- Why am I having trouble accessing the Internet?
- Why am I am having trouble getting online with my wireless device?
- How do I "reboot" my device?