General

About Us

• What does it mean when our system indicates you are not currently in an area we have service?
• How do I report a service outage after hours?
• About JBN Telephone Company
• Network Status

Legal Documents

• 2019 Pricing Summary
• Lifeline Support for Low-Income Households
• Authorized Use Policy
• Statement of Non-Discrimination
• Privacy Policy

Billing

• Bill Explanation
• What is the Kansas Universal Service Fund (KUSF)?
• What does the E-911 surcharge cover?
• What is the Federal USF charge?
• What is the interstate access charge listed on my bill?
• What taxes are included on my bill?

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