The Kansas Relay Center facilitates communication with Kansans that have hearing and/or speech disabilities. These persons communicate with a telecommunications device for the deaf (TDD), a combination telephone/typewriter that enables the individual to type out his or her portion of the conversation. Other forms of TDDs include teletypewriters and compatible personal computers with modems.
The relay center operator receives and simultaneously reads the messages aloud to the hearing person. The hearing person's spoken words are then typed back to the hearing/speech-impaired caller. Hearing persons can also initiate calls through the center to communicate with hearing/speech-disabled persons.
Both speech/hearing disabled and hearing Kansans can access the Kansas Relay Center by calling toll-free 1-800-766-3777 or by dialing 7-1-1. Callers should inform the relay operator of the number they wish to call and the type of call they are making direct, credit card, collect, person-to-person, etc.
The Kansas Relay Center handles local and long- distance calls. There are no charges for local calls. Long-distance calls are billed on the customer's monthly telephone bill. All long-distance calls handled by the Kansas Relay Center are billed at special discounted rates established by the Kansas Corporation Commission. There are no charges for call setup time.
Calls handled by the Kansas Relay Center are strictly confidential. As required by law, operators cannot disclose any information from a conversation and records of the contents of conversations are not kept.
To place a call using Kansas Relay Center, dial 7-1-1 or dial one of the following toll free numbers:
- TTY/Voice: 1-800-766-3777 Spanish: 1-866-305-1343
- Speech-to-Speech (no special phone required):
1-866-305-1344; Spanish: 1-866-305-1345